Testimonials

October 16th, 2009

Please leave a testimonial in the text area below:

  1. Bonnie Garnett says:

    What a brilliant service. I spotted Steve’s van on my street last week and thought that if my neighbours were using him, it was a good recommendation. I wasn’t wrong. Drains all spic and span now. Prompt, friendly and efficient. Thank you, Steve.

  2. Steve Scott says:

    Steve is one of the good guys – analysed a leaking cistern and walked me through the options and prices in a transparent way. He bought the parts and installed a replacement the next day, working around some structural challenges with an innovative approach, explaining at all times why he was doing things in a certain way.

    Highly recommended.

  3. Joanna says:

    Highly recommended. Called Steve early in the morning as bathroom radiator was leaking profusely due to work of another plumber and he came that day. He was upfront on the phone about the charges which were reasonable and stuck to them in spite of having to go out to get replacement parts. Excellent and friendly service. Would definitely use IQ again.

  4. Amanda says:

    I was really happy with IQ Plumbing Services. First, it is a very competitive fee with no call out fee. Secondly, they have a great business model, wanting to make their customers happy so you call them in the future. Third, the work was done in a professional, timely manner and Steve even talked us through each step so we knew what was causing the issue.

    I do not usually leave comments, but the service was fantastic and I would recommend IQ Plumbing to anyone in London who has a plumbing issue!

  5. Ian says:

    Having exhausted some of London’s biggest and ‘best’ drainage companies we turned to Steve and IQ Plumbing Services as a last resort. In one visit which was fully inclusive and highly competitive he managed to diagnose the problem as of a long-standing blockage and has saved us thousands of pounds in unnecessary and costly works. By far the best company we have every dealt with and should be tried always as the first and only resort. Thanks so much again Steve.

  6. Kevin says:

    I rang Steve’s number on Monday morning for a non emergency CCTV investigation on one of our flat properties. He attended within 24 hours and got to work straight away. He readily diagnosed the probable faults and advised solutions. A very professional and engaging individual. I wholly recommend him and will definately call him again for any drain issues that will inevitably arise.

  7. Arnaud says:

    Very good service: plumber promptly arrived in the premises (less than one hour after my call, on an weekday evening), excellent service, efficient & professional. Very polite person. Highly recommended.

  8. Scott says:

    Is there any worse time for a flood than in the middle of the night on the Queens Jubilee Bank Holidays? I called Steve in a panic as water was flowing from the roof through 2 floors of my flat. There must have been several thousand litres of water on the roof. He answered my call in the middle of the night, and indicated he would at my flat within 90 minutes…and was there with a smile in 60. Pleasant, patient and professional- he solved the problem in minutes, swept up the mess & didn’t seem to mind that I’d interrupted his long weekend with his family in the least. I wouldn’t hesitate to recommend the work of IQ for big, small or corporate jobs.

  9. Caroline says:

    Just wanted to leave a quick review as I thought the service Steve provided was excellent. We (like many others) ended up with a blocked main drain due to the recent rainy weather. We called Steve late at night on a Sat and he came out to us the very next morning, after having diagnosed the issue on the phone. His work was efficient, thorough and he was very pleasant to deal with. I have no hesitation to recommend to others.
    Thanks,
    Caroline

  10. Michael, EC1 says:

    IQ cleared my blocked drain and slow draining sink today. Steve is extremely personable and professional and I am very happy with the quality of his work. Everything is in great shape now. I would happily use IQ again and can recommended their services highly

  11. Mrs Grayson says:

    I was really impressed by IQ. Our drains blocked and I called IQ late on a snowy evening in February. Less than an hour after calling IQ, Steve had driven out to us through the snow and cleared the drains. Despite the freezing conditions he was friendly and positive, a lovely guy and a quick, clean efficient job, well done. Thank you.

  12. MrsH says:

    Highly reccommended. Two days before our holiday, with my husband overseas and a chicken-poxed toddler on my hands, my neighbour announced our bathroom was leaking into their flat downstairs. I rang IQ, was put through to JJ who said he’d be round in an hour, and he was. He had a quick look and fixed the problem in twenty minutes. He was clean and tidy and friendly, couldn’t ask for better service.

  13. James Given says:

    Excellent Job. Had a toilet blockage and leak in the kitchen. Where other (Pimlico) Plumbers wouldn’t touch the problem, iQ Plumbing Services solved it, explained it fully, found the correct causes and completed the work all within three hours without major building works as others suggested.
    Steve is a brilliant professional, honest, straight forward and efficient. I fully recommend his services to any one in need of help.

  14. Paul M says:

    Can’t fault the service, professional, personable. Came out within half an hour on a friday night. Highly recommend.

  15. Rob says:

    We awoke to find a drain overflowing in our kitchen. We called IQ Plumbers, and they arrived in 40 minutes, immediately started work and really quickly found the blockage, removed it, cleaned up, and generally really impressed us. I can’t recommend them highly enough.

  16. Lisson Grove says:

    Prompt, efficient, and honest. Steve is a great guy.

  17. Sarah Marshall says:

    Steve, JJ and Samuele have come to the rescue several times over the past couple of years, at all times of day & night, and in all conditions…There is little scarier than water/plumbing which has gone wrong or is out of control. They always manage to be on the scene swiftly, are thorough, intelligent, friendly and utterly professional in every way and are becoming my first port of call in any plumbing emergency. Heroes all, please continue as you are. You are DIAMONDS! Many thanks, again.

  18. Francois K-S says:

    A total scary nightmare came upon us this sunday evening with an overflowing communal manhole ! I searched around for emergency services but they were either unavailable or absolutely over-expensive.
    I came across IQ Plumbers’ site, liked the name (!) and even more liked being answered by my engineer, Steve.
    Steve was friendly and seemed professional. I arrived in record time and tried several “remedies” until he finally managed to unblock the drain.
    Thanks to Steve, the nightmare is over ! Reliable, friendly and very professional, I will definitely recommend him around and use his services, hoping it won’t be for another blocked drain !

  19. Catherine Oliver says:

    Had just given up hope of getting our compact dishwahser going , when I came across IQ Plumbers on Which Local. Gabriel came out on time , didn’t bat an eye lid when I suggested where I wanted the dishwasher ( and that this would involve drilling through a wall ).
    Very professional – told me what he was doing every step of the way ( even replacing a washer he found that was broken in the sink) and cleaned up after himself well.
    At the risk of sounding like a broken record, with all the testimonials saying the same thing – the price was very reasonable.
    I was also pleasantly surprised at the offer of after care- if there was any problems with the work he would be back out and sort it out. This was a refreshing surprise and not offered by any other plumbers I’ve dealt with in the past .
    Keep up the good work!

  20. Boris says:

    Even though we called Steve quite late when we returned from work and suddenly noticed that we suffered from a blocked kitchen drain pipe he still came in very late at night (for no extra payment above the standard charges). He quickly checked the situation and had all the tools he needed to get the water flowing again in no time. He also used the remaining time for the first paid hour to check and clean the other pipes in the bathroom just to be safe without us even having to mention it. Apart from that it is quite fun to talk with Steve and he gave us some hints on how to avoid similar problems with our pipes in the future. 🙂

  21. Ornella says:

    JJ De Wet came last night to fix a blocked pipe that was making a horrible leeking in my bathrooms… And he did an AMAZING JOB! Moreover, I had a fantastic treatment and he took care of every single detail of the cleaning. I am so thankful! I strongly recommend him.
    Thanks JJ! All the best for you!

  22. Alex says:

    Had a completely blocked sink. IQ plumbers came and fixed it within an hour.
    Fast, professional and well priced. And we had some laughs too!

  23. Simon says:

    Excellent service from JJ unblocking a completely clogged up drainpipe for a very reasonable price. I was really impressed with the friendliness and efficiency of this company and would not hesitate in using them again. Many thanks.

  24. Dren says:

    JJ & Steve, awsome job done!
    Highly Recommended, came in with energy and humour, got the job sorted out quickly (Blocked Drainage), this was all done within the day!
    I dont usually leave comments on websites, but these two deserve it.
    Thanks IQ Plumbers.

  25. Simon says:

    Amazing service – called at 8.45 pm on new years day, and problem was totally fixed within the hour. Plumber was excellent, friendly, and cost reasonable. Totally wonderful service.

  26. Bob says:

    I highly recommend these guys. Brilliant service and very reasonable prices with really high quality work. Gabriel came within a matter of hours and replaced a leaking valve with a thermostatic one. Really clear about prices over the phone and took less time than I imagined possible (just an hour). Don’t get ripped off by cowboys!

  27. Ran says:

    I had a burst pipe in the backyard on a Sunday night, and called a few plumbers who though were supposed to be on call 24 hours were not available. But when I called iQ Plubming a plumber, Gabriel Moreti, came in less than 2 hours. He was very professional and fixed this urgent problem and some other minor issues I threw his way. I highly recommend.

  28. Jasmine says:

    At 3am, a pipe burst outside our flat, causing water to cascade down the building walls and leaking into the flats below us. Panicked, I tried called about 10 other companies claiming to have a “24 Hour Plumber” on hand. Steve was the only one who helped, and held his word.

    JJ arrived within 20 minutes, and quickly spotted and fixed the problem. He was friendly and professional, and knew what he was doing and where past plumbers had made their mistakes. IQ Plumbers will be the only people that I call from here on out, and appreciate their excellent service so much!!

    Thank you, thank you, thank you.

  29. Tim Spencer (Sydney, Australia) says:

    The boiler in our London flat had a leak and was flooding the kitchen. I called Steve all the way from Sydney and he organised for a plumber to be round within the hour. Our tenants said the plumber was very nice and helpful. Steve was very honest with the cost (which was very reasonable) and he kept me informed of all the progress. I would definitely use IQ again. Thanks!

  30. Audrey says:

    I had an emergency with a flooded bathroom and IQ had someone round within half an hour – he was polite, friendly and helpful – and the rates weren’t the blackmail charges that a couple of others had quoted me. Would thoroughly recommend them.

  31. If you want a professional, friendly service, call these guys! They sorted out the drain blockage immediately with no fussing and clear explanation of what the problem is. Impressive service, would highly recommend.

  32. Rapinder says:

    Spoke to steve on a Saturday night due to blocked drain. He was totally upfront about the costs involved. I arranged for him to come on Sunday morning but I would be at work, only my mrs and kids at home. Steve was very friendly and respectful with the mrs. He actually charged me far less than I thought because the job was completed very quickly. Hand on heart I cannot recommend steve enough. He was honest and did not take the mickey as others were ready to do. This is the first time I am putting a comment online but steve deserves this. IQ Plumbers are top dollar and steve I will call you again if something goes wrong but according to what you told me today my drains are good for another 3 years lol. IQ Plumbers well done and thank you once again. 

Leave a Reply